- Building and maintaining relationships with customers and key personnel.
- Contacting customers via calls, emails, or meetings to ensure they are satisfied with purchased products.
- Providing solutions to customers for concerns raised by them.
- Conducting business reviews to ensure customers are satisfied with their products.
- Alerting the field sales team regarding opportunities for further sales within key customers.
- Coordinating with internal departments to ensure customer needs are fulfilled effectively.
- Understanding key customers individual needs and addressing those.
- Follow-up with customers for reordering.
- Payment collection follow-up as per schedule.
Required Candidate Profile
- Excellent communication skills in Hindi, Gujarati.
- Positive communication skills in English.
- Good relationship management and networking skills.
- Pleasing personality with the ability to understand customer needs and execute the same.
- Enjoys working in a highly charged environment.
- Well-versed in Google Workspace (Google Sheets, Google Forms, etc).
- Excellent interpersonal and communication skills.
- A team player with leadership skills.
- Maintains a positive attitude focused on customer satisfaction.
- Both male and female candidates are encouraged to apply.
Perks & Benefits
Salary best in class for both freshers as well as experienced individuals.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.