Role & responsibilities

Sales Orientation

- Driving the sales of the store to meet the allocated targets
- Developing a culture of high sales performance expectations, i.e., Sales Leadership

People development

(Talent Management & Attrition Control)

- Providing effective on-the-job training and guidance to team members, making use of company training modules
- Delivering transparent, motivating, and constructive feedback in a timely manner to all team members
- Evaluating the training needs of store associates and working closely with the academy team to execute the developmental plan
- Understanding the reasons for attrition and taking measures to control it
- Roster Management: Scheduling the teams shift timings to meet the stores business needs and demands

Cash & Inventory management

- Monitoring cash reconciliation to ensure there is no mismatch of store funds
- Ensuring the availability of required merchandise and services
- Conducting stocktakes / Inventory reconciliation regularly




- Ensuring the staff at the store level has a basic understanding of the POS System to ensure transactions are properly and effectively processed
- Performing the necessary quality checks for the new products

SOP, Store upkeep & maintenance

- Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees
- Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store
- Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store.

Personal attributes & competencies

- Graduate degree required; MBA or retail management specialization preferred
- 5-8 years of experience in retail or service industry, with at least 2 years in a leadership role
- Proven track record of delivering strong business and customer outcomes.

📌 Store Director (Ahmedabad)
🏢 Lenskart
📍 Ahmedabad