- Make calls to existing and potential customers for enquiries and follow-ups.
- Generate leads and introduce company products to customers.
- Follow up on quotations, samples, orders, and pending requirements.
- Maintain customer records and update enquiry details.
- Coordinate with the sales team regarding customer requirements.
Dispatch & Back Office
- Coordinate day-to-day dispatch activities with the sales, purchase, warehouse, and transport teams.
- Arrange pickups and coordinate with transporters/logistics partners.
- Check product quantity, packaging, labels, and required documents before dispatch.
- Maintain records of orders, dispatches, invoices, stock, and deliveries.
- Follow up with transporters for shipment status and delivery confirmation.
- Keep customers and internal teams updated on dispatch and delivery status.
- Handle basic data entry, filing, documentation, and office coordination.