Job Title: Front Desk Executive

Company: ICI Hospital
Location: Greater Kailash, New Delhi
Department: Front Office / Hospital Operations
Employment Type: Full time

Job Description

We are looking for a professional and patient-friendly Front Desk Executive to manage front-office operations at ICI Hospital. The candidate will be responsible for welcoming patients, handling inquiries, managing appointments, and ensuring smooth coordination between patients and hospital departments.

Key Responsibilities

- Welcome and assist patients and visitors at the hospital reception.
- Handle incoming calls and respond to patient inquiries.
- Schedule and manage doctor appointments.
- Register patients and maintain accurate patient records.
- Coordinate with doctors, nurses, billing, and other departments.
- Guide patients regarding consultations and hospital procedures.
- Maintain reception records and daily reports.




- Ensure a professional and welcoming front-desk environment.
- Handle patient queries and complaints politely.

Eligibility Criteria

- Graduate in any discipline.
- Previous experience in hospital reception, front desk, or customer service will be preferred.
- Good communication and interpersonal skills.
- Basic computer knowledge and MS Office proficiency.
- Presentable, courteous, and patient-oriented.
- Ability to handle multiple tasks efficiently.

Preferred Skills

- Hospital Front Desk Operations
- Patient Handling
- Appointment Scheduling
- Patient Registration
- Communication Skills
- Coordination and Customer Service

Work Location: ICI Hospital, Greater Kailash, New Delhi.

Interested candidates can apply with their updated resumes.

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