Job highlights

- Graduate with fluent Bengali and basic English/Hindi communication skills
- Handle inbound banking customer queries, provide accurate resolutions, document interactions, and ensure compliance
- Attractive incentives and cab facilities for odd-hour shifts

Hiring for customer support role banking process POC- Nikhil Singh- (phone hidden)

Job Responsibilities:

- Handle inbound customer queries related to banking products and services.
- Provide prompt and accurate resolutions while ensuring excellent customer satisfaction.
- Assist customers with account-related information, transactions, service requests, and general inquiries.
- Maintain a professional and empathetic approach during customer interactions.
- Accurately document customer conversations and update records in the system.
- Adhere to company policies, quality standards,



and compliance guidelines.

Candidate Requirements:

- Graduation is mandatory.
- Fluent communication skills in Bengali and basic English/Hindi.
- Good customer service and interpersonal skills.
- Comfortable working in rotational/odd-hour shifts.
- Immediate joiners will be preferred.

Perks & Benefits:

- Attractive incentives
- Cab facilities for odd-hour shifts
- Career growth opportunities
- Training and a supportive work workplace

Interested candidates can share their updated resume or WhatsApp:Brinda (phone hidden) Apply now and kick-start your career with a leading Banking BPO in Gurugram!

📌 Walk-in || Immediate Hiring For Bengali speakers|| Customer Support || Banking (Gurugram)
🏢 IGT solutions
📍 Gurugram