As an International Voice Process Associate for a International Banking Customer Support domain, you will be responsible for handling customer s from international clients, providing effective and productive solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times.
Key Responsibilities:
- Candidates Should have language proficiency and strong communication skills to handle
customer support in a fast-paced environment.
- Handle inbound queries from customers in a professional and friendly manner.
- Identify and resolve customer complaints by providing timely solutions.
- Maintain a high level of customer satisfaction by addressing inquiries promptly.
- Meet individual and team performance metrics, including handling time, customer
satisfaction, and issue resolution.
- Work collaboratively with cross-functional teams to resolve escalated issues.
- Work Location: Manyata Tech Park
- Shifts: UK Shift (5 days work2 days off)
- Immediate Joiners Only!
📌 International Banking Customer Support Professional (Bangalore Rural)
🏢 Wroots Global
📍 Bangalore Rural
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