The Regional Pricing US Trucking qualified will be responsible for coordinating trucking operations, managing transportation pricing, monitoring shipment movements, and ensuring timely and cost-effective deliveries across the United States. The role involves coordinating with customers, vendors, carriers, and internal teams to ensure smooth transportation operations, accurate billing, and high customer satisfaction.

Key Responsibilities

- Trucking Operations Management

- Coordinate and manage daily US trucking operations, including pickup, delivery, and last-mile transportation.

- Monitor shipments from dispatch to final delivery and ensure timely execution.

- Track vehicle movements and shipment status to ensure on-time deliveries.

- Coordinate with trucking companies, carriers, vendors, and internal operations teams.

- Regional Pricing and Cost Management

- Obtain and evaluate trucking rates from carriers and transportation vendors.

- Prepare and maintain regional trucking rate sheets and pricing records.

- Ensure competitive and cost-effective transportation pricing while maintaining service quality and profitability.

- Verify transportation invoices and additional charges, including detention, demurrage, waiting time, and stop-off fees.

- Identify cost-saving opportunities and discrepancies between quoted rates and actual transportation charges.

- Customer and Vendor Coordination

- Coordinate with customers, carriers, vendors, and internal teams to ensure smooth shipment execution.

- Provide timely shipment status updates, delivery confirmations, and exception notifications.

- Resolve customer and vendor queries related to pricing, transportation schedules, and delivery status.





- Maintain effective communication with stakeholders to ensure customer satisfaction.

- Shipment Tracking and Exception Management

- Monitor shipment progress and proactively identify potential delays.

- Handle delivery delays, failed deliveries, missed appointments, and other operational issues.

- Coordinate corrective actions with carriers and vendors to minimize service disruptions.

- Escalate critical issues to the concerned team or management for timely resolution.

- Documentation and Billing

- Obtain, verify, and maintain Proof of Delivery (POD) and other transportation-related documents.

- Ensure timely collection and submission of delivery documents.

- Review carrier invoices, accessorial charges, and supporting documents for accuracy.

- Coordinate with the finance and billing teams to resolve invoice discrepancies and support timely billing.

- Reporting and Performance Monitoring

- Prepare daily shipment status reports and operational updates.

- Maintain accurate records of trucking rates, shipment costs, delivery performance, and vendor charges.

- Monitor on-time delivery performance, transportation costs, and service issues.

- Submit weekly shipment and operational performance reports.

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Required Skills and Competencies

- Knowledge of US trucking operations and transportation pricing.

- Understanding of freight forwarding, logistics, and shipment coordination.

- Strong negotiation and vendor management skills.

- Ability to analyze trucking rates, transportation costs, and additional charges.

- Proficiency in MS Excel and shipment tracking or transportation management systems.

- Strong communication, coordination, and problem-solving abilities.

- Ability to manage multiple shipments and meet time-sensitive deadlines

Interested candidate can apply on [email protected]

📌 US Trucking - Non voice Customer Service Process (Freight Forwarding) (Mumbai)
🏢 Swift Cargo
📍 Mumbai