Travora Voyages is a Kolkata-based travel company focused on corporate travel, group tours and international leisure. We handle air ticketing, hotels, visas and complete trip packages for companies and families across East India.

Role summary

You will own air ticketing end to end: fare search, booking, issuance, changes, refunds and client communication. You will be the first point of contact for corporate clients' flight requests and a key support for group and holiday bookings.

Key responsibilities

1. Search, quote, book and issue domestic and international air tickets on GDS and airline/consolidator portals.
2. Handle reissues, date changes, cancellations, refunds and no-show claims within airline rules.
3. Build multi-city itineraries and fare options for corporate and leisure clients, with transparent comparisons.
4. Manage group bookings: block seats, track name lists and deadlines, and coordinate ticketing for large groups.
5. Respond to client requests on WhatsApp, email and phone within agreed turnaround times.
6. Do web check-in, seat selection, meals and baggage add-ons for clients on request.
7. Keep booking records, PNRs and invoices accurate and updated in our system.
8. Reconcile tickets issued against supplier statements and flag discrepancies to accounts.
9. Track fare drops, airline schedule changes and disruptions, and re-accommodate clients proactively.
10.



Support the team with basic visa and travel-documentation queries.

Skills and qualifications

1. Graduate in any discipline.
2. Hands-on experience with at least one GDS: Amadeus, Galileo (Travelport) or Sabre.
3. Working knowledge of fare construction, fare rules, taxes and baggage policies.
4. IATA Foundation / Fares & Ticketing course preferred.
5. Comfortable with consolidator and airline B2B portals.
6. Good written and spoken English, Hindi and Bengali.
7. Proficient in Excel and email; quick and accurate under time pressure.
8. Customer-first attitude; calm when handling disruptions and urgent requests.

What success looks like in the first 6 months

1. Zero-error ticket issuance and timely refunds.
2. Corporate requests answered within 30 minutes during office hours.
3. At least two group bookings handled end to end.
4. All tickets reconciled with suppliers every month.

What we offer

1. Competitive fixed salary plus performance incentive on ticketing volume.
2. Exposure to corporate, group and international travel.
3. Room to grow into a Senior Ticketing or Operations role as the company scales.

To apply: send your CV to [email protected] with the subject line "Ticketing Executive — Travora". Pay: From ₹10,000.00 per month

Work Location: In person

📌 Ticketing Executive, Travora (Kolkata)
🏢 DM TRAVEL
📍 Kolkata