Company Description Tradeface is focused on unlocking the potential of B2B e-commerce by helping businesses make informed, commercially sound decisions in the digital marketplace. The company works with clients to streamline online buying and selling processes, improve customer experiences, and drive revenue growth. Tradeface emphasizes practical, data-driven solutions that make e-commerce more accessible and effective for business customers.

Team members collaborate closely with clients and internal stakeholders to translate complex commercial needs into clear, actionable strategies for B2B success.

Role Description The Telesales Specialist is a full-time, on-site role based in Hyderabad, responsible for driving B2B e-commerce sales through outbound and inbound calls. Day-to-day tasks include identifying and qualifying leads, presenting Tradeface’s solutions, answering customer questions, and guiding prospects through the sales cycle. The role involves maintaining accurate records of interactions in CRM systems, following up on inquiries, and meeting or exceeding sales targets.

The Telesales

Specialist will collaborate with customer service and marketing teams, provide feedback on customer needs,



and participate in training sessions to stay current on products, pricing, and market trends.

Qualifications

- Candidates should possess strong Sales skills, including lead qualification, negotiation, and closing.
- Candidates should possess excellent Communication skills, both spoken and written, with clear and professional phone etiquette.
- Candidates should possess solid Customer Service and Customer Support skills to handle queries, resolve issues, and build long-term relationships.
- Candidates should possess Training-related skills, such as the ability to learn product features quickly and share knowledge with customers and team members.
- Relevant experience in telesales, inside sales, or B2B e-commerce is highly beneficial.
- Comfort using CRM tools and basic office software, with strong attention to detail and record-keeping.
- Ability to work in a target-driven workplace, prioritize tasks, and collaborate with cross-functional teams.
- Minimum of a high school diploma; a bachelor’s degree in business, marketing, or a related field is an advantage.

📌 Telesales Specialist (Hyderabad)
🏢 Tradeface
📍 Hyderabad