1. Handle incoming calls and respond to customer queries professionally.
2. Explain company services, and offerings to potential customers.
3. Maintain accurate records of calls, customer details, and follow-ups.
4. Coordinate with the internal team for customer requirements and follow-ups.
5. Build positive customer relationships through effective communication.
6. Handle customer concerns politely and provide appropriate solutions.
7. Prepare daily call reports and update calling records regularly.
Preferred Candidate Profile
- Gender: Female candidates only.
- Educational Qualification: Minimum 12th Pass.
- Experience: Freshers and experienced candidates can apply.
- Communication Skills: Good verbal communication skills in Hindi and English.
- Should have a confident, polite,
and pleasant speaking manner.
- Basic computer knowledge and familiarity with MS Office.
- Positive listening, convincing, and interpersonal skills.
- Ability to handle calls professionally and meet assigned targets.
- Should be punctual, disciplined, and willing to learn.
Key Skills Required
- Verbal Communication
- Customer Handling
- Follow-up Management
- Basic Computer Knowledge
- Time Management
Ideal Candidate: A confident and well-spoken female candidate who can communicate effectively with customers, handle calls independently, and contribute positively to the organisation.
📌 Tele Caller - Customer Support ( Female Candidates ) (Nagpur)
🏢 HSM EDIFICE Construction Services
📍 Nagpur
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