We are seeking a dedicated and experienced Service Team Leader to oversee our service operations in the home appliances and consumer electronics sector. The ideal candidate will be responsible for leading a team of service technicians, ensuring high-quality service delivery, and maintaining customer satisfaction.

Key Responsibilities

- Lead and manage the service team, providing guidance and support to ensure productive operations.
- Coordinate service calls and ensure timely resolution of customer issues related to home appliances and consumer electronics.
- Monitor team performance and implement strategies for improvement.
- Train and develop team members to enhance their skills and knowledge in service delivery.
- Maintain accurate records of service calls and customer interactions.
- Collaborate with other departments to ensure seamless service delivery and customer satisfaction.




- Stay updated on industry trends and advancements in home appliances and consumer electronics to provide informed support to customers.

Required Skills

- Proven experience as a Service Team Leader or similar role in the home appliances or consumer electronics industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to troubleshoot and resolve technical issues effectively.
- Customer-focused mindset with a commitment to delivering high-quality service. If you are passionate about leading a team and ensuring customer satisfaction in the service industry, we encourage you to apply for this exciting opportunity.

Industry

Internet / E-Commerce

Department

Sales / BD

📌 Service Team Leader (Navi Mumbai)
🏢 Futurz Staffing Solutions Private
📍 Navi Mumbai