Education Qualification :

Any Graduate (Engineering / Science)

Role: Service Reliability Engineer - Cloud | Experience: 8–12 years | Orientation: Reliability and Engineering

Mission: Engineer reliable, resilient and high-performing cloud services across AWS and Azure by reducing failure and automating operational recovery.

Purpose: Own multi-cloud reliability outcomes rather than only resolving incidents.

Domain focus: Operate and improve Multi Cloud (AWS and Azure) environments, with emphasis on availability, performance, capacity, observability, recoverability and consistent service operations.

Key responsibilities:



Define and monitor cloud service health indicators; maintain effective monitoring and alerting; identify recurring failure patterns; lead root-cause analysis; improve resilience and operational procedures; apply AI and automation to diagnosis and remediation; support incident, change and problem management through ITSM.

Core skills: Multi Cloud (AWS and Azure) (Level 4)

- Monitoring Tools (Level 4)
- AI/Automation (Level 3)
- ITSM (Level 2).

Behavioural skills: Design Thinking (Level 2)

- System Thinking (Level 2)
- Problem Solving (Level 2).

Success measures: Improved cloud availability and recoverability; reduced MTTR and repeat incidents; better monitoring coverage; fewer manual interventions; consistent ITSM outcomes.

Baseline profile: Relevant AWS and Azure operations experience with working knowledge of reliability engineering, monitoring and automation.

📌 Service Reliability Engineer - Cloud (Bengaluru)
🏢 Microland
📍 Bengaluru