Job Summary Qualcomm India is seeking a Storage and Backup engineer, Senior with 4 to 6 years of experience in managing multi-vendor large scale Storage and Backup systems. Proficiency in storage technologies which include NetApp, Dell, Pure, VAST and Backup systems including Cohesity and Networker. This person will be a member of a global 24/7/365 IT infrastructure operations team focused on enterprise Storage, backup, and recovery.
This role specifically is focused primarily on administrating and providing support for Enterprise Storage & data protection. Our Senior IT engineers can expect to work with cutting edge technology in a large, fast-paced, and dynamic enterprise workplace.
Key Responsibilities
- Provides T1/T2 support to the storage and backup technologies infrastructure.
- This is an on-premises position.
- 24/7-hour on call participation.
- Monitor and troubleshoot service availability, capacity, and reliability.
- Efficiently handle performance issues on storage and backup systems.
- Monitoring Backup systems for backup/restore failures and resolution on daily basis.
- Involvement in P1/P2 incidents and collaborate with multiple teams for resolution.
- Addressing Tickets (incidents and requests) in ServiceNow.
- Excellent written and verbal communication skills.
- Good to have some experience with cloud platforms & Automation (AWS, Azure, Google Cloud, Python etc.).
- Ability to adapt quickly to changing environments and or technologies.
- Skilled in generating custom reports/dashboards and Knowledgebase documentation.
- Working with various vendors.
Skill Requirements Prospective candidate should be technically sound in the following:
- Provision, migration and decommission of Storage and Backup systems.
- NetApp cluster modes, Dell Isilon and Pure Storage.
- Cohesity Data Protect and Dell EMC Networker.
- Tape libraries from vendors like Oracle and Spectralogic or similar.
- Snapmirrors/Snapvaults and Disaster Recovery (including Disaster Recovery of Backup catalogs).
- Knowledge on OS (Linux and/or Solaris).
- Relevant storage certifications (i.e. NetApp Certified Data Administrator), Cohesity or similar.
Other Requirements Prospective candidates having the following is an added advantage:
- Strong knowledge of automation methodologies, scripting languages, and tooling.
- Scripting knowledge (Bash, Perl, Python or PowerShell).
- Basic knowledge on Splunk queries and Splunk Dashboards.
- Any other skills that support storage and backup, not covered above.
- Basic knowledge on Ansible is desired.