06 Nov
|
China Gate Restaurants
|
Mumbai
06 Nov
China Gate Restaurants
Mumbai
Position: Senior Restaurant Manager
Employment Type: Full-Time
Department: Food and Beverage
Job Overview
We are looking for an experienced and responsible Senior Restaurant Manager to oversee daily restaurant operations, manage staff, maintain service standards, and ensure excellent customer satisfaction. The ideal candidate should have strong leadership, communication, and operational management skills.
Key Responsibilities
- Manage and supervise daily restaurant operations.
- Lead, train, and motivate restaurant staff.
- Ensure excellent customer service and guest satisfaction.
- Handle customer complaints, feedback, and escalations.
- Monitor restaurant sales, revenue, and operational expenses.
- Maintain food quality, hygiene, cleanliness, and safety standards.
- Manage staff schedules, attendance, and performance.
- Monitor inventory, stock, and vendor coordination.
- Ensure smooth coordination between kitchen and service teams.
- Achieve monthly sales targets and improve restaurant performance.
- Prepare daily, weekly, and monthly operational reports.
Requirements
- Minimum 20-25 years of experience in restaurant or hospitality management.
- Previous experience in a supervisory or managerial role.
- Robust leadership and team management skills.
- Excellent communication and customer-handling abilities.
- Knowledge of restaurant operations, inventory, and cost control.
- Ability to handle pressure and manage multiple responsibilities.
- Good problem-solving and decision-making skills.
A proactive, well-organised, and customer-focused professional who can independently manage restaurant operations and lead a team efficiently.
📌 Senior Restaurant Manager (Mumbai)
🏢 China Gate Restaurants
📍 Mumbai