Role Description

Why Join 7-Eleven Global Solution Center?

When you join us, you'll embrace ownership as teams within specific product areas take responsibility for end-to-end solution delivery, supporting local teams and integrating new digital assets. Challenge yourself by contributing to products deployed across our extensive network of convenience stores, processing over a billion transactions annually. Build solutions for scale, addressing the diverse needs of our 84,000+ stores in 19 countries.

Experience growth through cross-functional learning, encouraged and applauded at 7-Eleven GSC. With our size, stability, and resources, you can navigate a rewarding career. Embody leadership and service as 7-Eleven GSC remains dedicated to meeting the needs of customers and communities.

Why We Exist, Our Purpose and Our Transformation?

7-Eleven is dedicated to being a customer-centric, digitally empowered organization that seamlessly integrates our physical stores with digital offerings. Our goal is to redefine convenience by consistently providing top-notch customer experiences and solutions in a rapidly evolving consumer landscape. Anticipating customer preferences, we create and implement platforms that empower customers to shop, pay, and access products and services according to their preferences.

To achieve success, we are driving a cultural shift anchored in leadership principles, supported by the realignment of organizational resources and processes.

At 7-Eleven we are guided by our Leadership Principles. Each principle has a defined set of behaviours which help guide the 7-Eleven GSC team to Serve Customers and Support Stores.

- Be Customer Obsessed
- Be Courageous with Your Point of View
- Challenge the Status Quo
- Act Like an Entrepreneur
- Have an “It Can Be Done”
- Attitude
- Do the Right Thing
- Be Accountable

About This Opportunity Job Title: Senior Product Manager

Location: Bangalore

We are looking for a Senior Product Manager to lead product area in Store Operations. This role will be responsible for defining product priorities, driving roadmap execution, and partnering with cross-functional teams to build customer-facing experiences and scalable shared capabilities.

The role requires a strong product manager who can work through ambiguity, understand customer and business needs, and translate them into clear product outcomes.

As a Senior Product Manager,



you will own one or more product charters across Product Assortment, Ordering and Inventory. You will work closely with Engineering, Design, Data, Operations, Business, and global product teams to define problems, prioritize initiatives, and deliver measurable impact.

This is an individual contributor role that requires strong execution discipline, stakeholder management, and the ability to influence without authority across multiple teams.

Responsibilities

- Own product strategy, roadmap, and execution for assigned Store operations charter
- Translate customer needs, business goals, and operational inputs into clear product requirements and priorities.
- Partner with Engineering, Design, Data, Business, Operations, and global stakeholders to deliver product outcomes.
- Define success metrics, track progress, and use data/insights to inform product decisions.
- Lead discovery, problem definition, prioritization, and delivery planning for key initiatives.
- Manage dependencies, risks, trade-offs, and stakeholder expectations across teams.
- Build scalable and reusable capabilities that support multiple customer and business use cases.
- Drive regular communication through roadmap reviews, status updates, and leadership summaries.
- Ensure product delivery is aligned with customer experience, business impact, and technical feasibility.

Ready to Drive the Future? If you're passionate about building scalable delivery platforms and leading high-performing product teams, we want to hear from you.

Qualifications

- 8+ years of product management experience across digital products, supply chain, process design and store operations
- Proven ability to own product roadmaps and deliver measurable business/customer impact.
- Strong understanding of retail inventory ordering, multi-echelon replenishment, and warehouse/supplier workflows
- Experience working closely with Engineering, Design, Data, Business, and Operations teams.
- Strong analytical, problem-solving, communication, and stakeholder management skills.




- Ability to operate independently, bring structure to ambiguity, and influence cross-functional teams.

Preferred Qualifications

- Experience in products geared towards operations – retail store operations in particular
- Experience partnering with Data Science / ML teams to evolve heuristic replenishment into AI-guided forecasting
- MBA or equivalent advanced degree from a leading institution is preferred.
- Experience working with global or distributed teams.
- Familiarity with agile product development, OKRs, product analytics, experimentation, and design-led product development.

7-Eleven Global Solution Center is an Equal Prospect Employer committed to diversity in the workplace. Our strategy focuses on three core pillars – workplace culture, diverse talent and how we show up in the communities we serve. As the recognized leader in convenience, the 7-Eleven family of brands embraces diversity, equity and inclusion (DE+I). It’s not only the right thing to do for customers, Franchisees and employees—it’s a business imperative. Privileges &

- Perquisites

7-Eleven Global Solution Center offers a comprehensive benefits plan tailored to meet the needs and improve the overall experience of our employees, aiding in the management of both their professional and personal aspects. Work-Life Balance: Encouraging employees to unwind, recharge, and find balance, we offer flexible and hybrid work schedules along with diverse leave options. Supplementary allowances and compensatory days off are provided for specific work demands.

Well-Being &

- Family Protection: Comprehensive medical coverage for spouses, children, and parents/in-laws, with voluntary top-up plans, OPD coverage, day care services, and access to health coaches. Additionally, an Employee Assistance Program with free, unbiased and confidential expert consultations for personal and professional issues.

Top of Form

Wheels and Meals: Free transportation and cafeteria facilities with diverse menu options including breakfast, lunch, snacks, and beverages, customizable and health-conscious choices.

Certification &

- Training Program: Sponsored training for specialized certifications. Investment in employee development through labs and learning platforms.

Hassel free Relocation: Support and reimbursement for newly hired employees relocating to Bangalore, India.

📌 Senior Product Manager (Bengaluru)
🏢 7-Eleven Global Solution Center – India
📍 Bengaluru