06 Nov
|
Treebo Hotels
|
Bengaluru
06 Nov
Treebo Hotels
Bengaluru
Senior Executive - Assisted Sales
About the company
Treebo Hospitality Ventures is Indias most loved brand and one of the largest chains in the budget segment of hospitality. With a network of 850+ hotels across 120+ cities, Treebo offers travellers the unprecedented value proposition of high-quality stays at affordable prices wherever they go. We are proud of putting dignity back into budget travel where earlier the traveller was forced to contend with poor quality and hygiene.
Treebo Hospitality
Ventures masterfully combines engineering prowess with deep hospitality expertise. Our operational ethos is clear and focused from Treebo Club, an creative distribution platform and extremely rewarding loyalty programme to Hotel Superhero, a cutting-edge SaaS solution and a comprehensive hotel management software.
With a strong technological foundation and a passion for hospitality, THV aims to deliver exceptional experiences across our diverse portfolio. Our range of brandsItsy Hotels, Treebo,Treebo Premium and Medalioprovides a symphony of choices that blend quality, comfort and affordability. Treebo is a Great Places to Work certified organisation. We take immense pride in our culture which is built on a solid foundation of 7 values. Some of these values include - Exhibit Owner
Mindset and Have the humility and hunger to learn and help learn, amongst others. We strongly believe in offering our people - Treebs, as they are called - unmatched opportunities to learn and grow. If youre looking to work at a place that is built on strong fundamentals of business and professional conduct, Treebo is the place for you.
About the role
Key Responsibilities
- Serve as the first point of contact for guests and business partners reaching out via phone, offering prompt and personalized assistance.
- Understand customer requirements thoroughly and offer suitable Treebo properties, upselling wherever appropriate to maximize value.
- Execute and exceed daily, weekly, and monthly sales targets, while maintaining high conversion rates.
- Maintain up-to-date knowledge of Treebos product offerings, promotions, partner properties, and value propositions.
- Accurately capture and record customer interactions, feedback, and preferences in CRM systems.
- Share insights and customer feedback with relevant internal stakeholders to help improve product offerings and customer experience.
- Collaborate with peers and cross-functional teams to enhance sales strategies and processes.
- Uphold Treebo’s brand promise and commitment to quality in every customer interaction.
What are we looking for?
- Minimum of 1 year of experience in Tele-Sales, Inbound Sales, or a customer service role with sales targets.
- Bachelor’s degree in Business Administration, Hospitality, Marketing, or a related field preferred.
- Exceptional verbal communication skills in Hindi and English (fluency in regional languages is a plus).
- Comfortable and confident with phone-based customer interactions.
- Highly organized with the ability to multitask and manage time effectively.
- Strong problem-solving skills and customer-oriented approach.
- Familiarity with CRM systems, Google Workspace (Docs, Sheets, Gmail, etc.), and sales reporting tools.
- Ability to adapt to rotational shifts and a 6-day work week, including weekends and holidays if required.
- High levels of ownership, accountability, and enthusiasm for working in a high-growth startup environment.
📌 Senior Executive - Assisted Sales (Work From Home) (Bengaluru)
🏢 Treebo Hotels
📍 Bengaluru