Parts Information- Senior Engineer – Aftersales

Role PurposeResponsible for the development and maintenance of Mercedes-Benz Aftersales Parts Information for complete vehicles, including spare-parts catalogues, illustrations, and related technical documentation. The role involves analyzing engineering and product data and transforming it into accurate, customer-oriented parts information with Illustrations for aftersales applications.

Key Responsibilities

- Develop, maintain, and release aftersales spare-parts catalogues, parts information, and technical illustrations for complete vehicles.
- Analyze and interpret engineering CAD, product structure, BOM, and PLM/PDM data to derive accurate parts documentation.
- Understand vehicle systems, assemblies, sub-assemblies, and individual components, including their assembly and disassembly relationships.
- Create and maintain parts illustrations and picture documentation using tools such as Adobe Illustrator and relevant engineering/product lifecycle applications.
- Ensure accurate mapping of parts, pictures, applicability, and product information throughout the vehicle lifecycle.
- Analyze and incorporate engineering and product changes into aftersales parts documentation in line with defined change-management processes.
- Work with relevant Aftersales Product Lifecycle Management, CAD, PDM/PLM, and project management tools.
- Follow defined processes, quality standards, and release guidelines to ensure accurate, complete, and on-time deliverables.
- Coordinate with engineering, product data, aftersales, IT, and other cross-functional stakeholders to resolve data and documentation topics.
- Participate in knowledge-sharing activities and contribute to continuous improvement of Parts Information processes.
- Identify and implement opportunities for automation, AI-assisted workflows, and process efficiency improvements within Parts Information.




- Support project planning and delivery activities and ensure agreed milestones and deadlines are achieved.

Qualification & Experience
- Graduate degree in Mechanical Engineering, Automotive Engineering, or a related technical discipline preferred.
- Good understanding of automotive systems, components, vehicle architecture, and their functional relationships.
- Sound knowledge of the automotive aftersales environment and spare-parts documentation processes.
- Experience in Aftersales, Parts Information, technical documentation, engineering documentation, or product data management preferred.
- Knowledge or hands-on experience with SMARAGD, Siemens NX, CAD, PDM, PLM, or similar engineering/product data systems.
- Knowledge of Engineering Change Management and Product Data Management is an advantage.
- Experience with Adobe Illustrator or similar technical illustration tools is preferred.
- Exposure to automotive workshops, manufacturing plants, vehicle assembly, or component assembly/disassembly is an added advantage.

Key Skills & Competencies
- Strong analytical ability to interpret complex engineering and product data.
- Good understanding of vehicle assemblies, systems, components, and parts relationships.
- High attention to detail with a strong focus on data and documentation quality.
- Good planning, organizing, and project coordination skills.
- Ability to collaborate effectively with cross-functional and international teams.
- Very positive written and verbal communication skills.
- Ability to take ownership, work independently, and deliver within defined timelines.
- Strong team-player mindset with a focus on knowledge sharing and continuous improvement.
- Digital mindset with the ability to identify opportunities for AI, automation, and process optimization.

Additional Requirements
- Knowledge of the German language is an added advantage.
- Willingness to travel within India or internationally based on project requirements.

📌 Senior Engineer- Aftersales Parts documentation (Bengaluru)
🏢 Mercedes Benz Research and Development India
📍 Bengaluru