Job Title: Senior Academic Counselor

Role Type: Full time, On-site (Hybrid)

Preference: Female

Role Overview

We are seeking a high-performing Senior Academic Advisor to drive our enrollment funnel and mentor our junior team. This is a pivotal role requiring a combination of advanced consultative sales mastery (Deep Counseling) and leadership capabilities (Coaching, QA, and Funnel Ownership). You will handle complex, high-stakes enrollments, enforce strict operational boundaries, and provide data-driven insights to the management team.

Key Responsibilities

- Counseling & Intake: Conduct comprehensive 45-minute counseling sessions on-site (ideally with a parent present). Clearly explain course structures while remaining transparent about program demands.
- Qualification: Identify qualified candidates and document disqualification reasons, if any.
- Schedule Protection: Enforce strict intake rules, ensuring cohorts open only on Mondays.
- Closing & Onboarding: Walk students through enrollment agreements Collect the registration fee and student GitHub usernames, then complete hand-offs to Operations.




- Retention & Ledger Management: Manage fee reminders as per the operational SOP. Enforce module progression pauses for overdue fees without blocking portal or gate access. Process pause requests and handle exit refund explanations according to policy.
- Post-Completion: Log placement records upon job securement and conduct six-month follow-up calls.
- Leadership & QA: Coach and mentor Junior Counselors, standardize sales scripts, ensure CRM hygiene, monitor overall funnel KPIs, and manage high-priority escalations.

Qualifications

- 3–5 years of success in high-ticket academic counseling or consultative educational admissions.
- Proven experience in coaching, QA, or mentoring sales teams.
- Analytical mindset with proficiency in using CRM data to track performance.
- Strong domain knowledge regarding academic trends and career pathways.
- Exceptional direct communication and executive-level reporting skills.

📌 Senior Academic Counselor (Kochi)
🏢 Anaxion AI
📍 Kochi