- Handle inbound and outbound calls from prospective parents regarding school admissions.
- Explain the school's admission process, curriculum, fee structure, and other relevant details.
- Understand parents' requirements, address their queries, and guide them through the admission process.
- Follow up with prospective parents regularly and convert admission enquiries into confirmed admissions.
- Handle parent objections and concerns patiently and professionally.
- Maintain lead records, follow-up details, and admission conversion reports.
- Achieve assigned admission targets and maintain a good conversion rate.
- Be available for online parent coordination beyond regular office hours and on Sundays, whenever required.
Qualifications & Skills:
- Minimum 1 year of experience in school admissions, educational counselling, or sales.
- Prior experience in handling school admissions and inbound/outbound calls is preferred.
- Excellent English communication skills (verbal and written).
- Robust convincing, interpersonal, and parent-handling skills.
- Ability to convert prospective leads into confirmed admissions.
- Patient, confident, self-motivated, and result-oriented.
- Quick learner with a willingness to learn and take responsibility.
- Comfortable working from home beyond office hours and being available online on Sundays when required.
Benefits:
- Leave encashment
Ability to commute/relocate:
- Punjabi Bagh, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Are you comfortable working after office hours and on Sundays when required?