Company Description Utkarsh Small Finance Bank Limited (USFBL) is a fast-growing small finance bank that provides banking and financial services with a strong focus on underserved and unserved communities across India. Headquartered in Varanasi, Uttar Pradesh, the bank has a significant presence in rural and semi-urban areas through its lending operations, while offering deposit and other banking services nationwide. Building on its microfinance legacy, Utkarsh offers microfinance loans using the Joint Liability Group (JLG) model, along with MSME loans, housing loans, personal loans, commercial vehicle loans, construction equipment loans, and wholesale lending.

The bank also provides a wide range of digital services, including Internet and Mobile Banking, digital onboarding, online account opening, and access to ATMs and Micro ATMs to enhance convenience for customers.

Role Description The Sales Manager is a full-time, on-site role based in Trivandrum, responsible for driving branch-level sales and business growth for Utkarsh Small Finance Bank. The role involves managing and expanding the customer base, focusing on retail and MSME products, and ensuring achievement of sales targets for loans, deposits, and other banking services.

The Sales

Manager will oversee a team of sales executives, provide guidance and training, and monitor performance to maintain high standards of service and compliance. Daily responsibilities include planning and executing sales campaigns,



building and nurturing relationships with local customers and partners, analyzing market opportunities, coordinating with operations and credit teams, and preparing regular sales reports. The role also requires adherence to regulatory guidelines, promoting digital banking solutions, and maintaining customer satisfaction through professional and ethical conduct.

Qualifications

- Strong sales and business development skills, including experience in retail banking, MSME lending, or financial services.
- Proficiency in customer relationship management, negotiation, and stakeholder engagement.
- Ability to analyze local markets, identify growth opportunities, and implement effective sales strategies.
- Good understanding of banking products such as loans, deposits, and digital banking services.
- Excellent communication and interpersonal skills, with the ability to lead and motivate a sales team.
- Bachelor’s degree in Business, Finance, Marketing, or a related field; a postgraduate qualification is an advantage.
- Prior experience as a Sales Manager or in a supervisory sales role in banking or NBFCs is preferred.
- Comfort with digital tools and reporting systems, and basic proficiency in MS Office.
- Strong ethical standards, customer-centric mindset, and ability to work in a quick-paced, target-driven environment.
- Knowledge of the local market in and around Trivandrum and ability to communicate in relevant regional languages is a plus

📌 Sales Manager (Thiruvananthapuram)
🏢 Utkarsh Small Finance Bank
📍 Thiruvananthapuram