– Sales Executive

Industry: Pharmaceutical DistributionCompany: Novacare Healthcare Solutions Pvt. Ltd.Department: Sales & MarketingDesignation: Sales ExecutiveReporting To: Branch Manager / Regional Sales Manager

- Job Purpose To drive sales growth by developing new customers, maintaining relationships with existing retailers, chemists, hospitals and healthcare institutions, and ensuring achievement of assigned sales targets. The role involves promoting the company's pharmaceutical distribution services, generating business, and ensuring customer satisfaction.
- Key Roles & Responsibilities

A. Sales & Business Development

- Achieve monthly and quarterly sales targets assigned by the management.
- Identify and develop new business opportunities in the assigned territory.
- Visit medical stores, chemists, hospitals, clinics and other potential customers.
- Generate new customer accounts and increase the existing customer base.
- Promote the company's product availability, pricing, schemes and distribution services.
- Increase sales volume and business revenue through regular customer visits.

B. Customer Relationship Management
- Maintain strong relationships with existing customers.
- Conduct regular market visits to understand customer requirements.
- Address customer complaints, queries and service-related issues.
- Ensure timely communication regarding product availability, schemes and offers.
- Coordinate with customers to improve order frequency and customer retention.

C. Order Generation & Follow-up
- Generate daily orders from retailers, chemists and other customers.




- Coordinate with the billing and warehouse teams for timely order processing.
- Follow up on pending orders and ensure timely delivery.
- Monitor order fulfilment and resolve issues related to short supply or wrong billing.
- Encourage customers to increase their purchase volume.

D. Payment Collection & Outstanding Management
- Ensure timely collection of payments from customers.
- Follow up on overdue payments and outstanding balances.
- Coordinate with the accounts department for customer ledger reconciliation.
- Ensure customers adhere to approved credit limits and payment terms.
- Minimize overdue outstanding and reduce payment delays.

E. Market Intelligence & Competitor Analysis
- Monitor competitor activities, pricing and market trends.
- Gather information about new product launches and market demand.
- Identify opportunities to increase market share.
- Share customer feedback and competitor information with the Branch Manager.
- Identify potential customers and untapped market areas.

F. Coordination & Reporting
- Coordinate with warehouse, billing, accounts and purchase departments for smooth operations.
- Submit daily sales reports and market visit reports.
- Maintain records of customer visits, orders generated and payments collected.
- Prepare monthly sales performance reports.




- Update management regarding market developments and business opportunities.

3. Required Skills & Competencies
- Good communication and negotiation skills.
- Strong sales and customer relationship management abilities.
- Knowledge of pharmaceutical distribution business.
- Ability to generate current business and achieve sales targets.
- Good follow-up and payment collection skills.
- Basic knowledge of MS Excel and sales reporting.
- Ability to work independently and manage assigned territories.
- Result-oriented approach with strong interpersonal skills.

4. Educational Qualification
- Graduate in any discipline.
- B.Com / BBA / B.Sc preferred.
- Candidates with pharmaceutical sales or distribution experience will be preferred.

5. Experience
- 1–4 years of experience in sales.
- Experience in pharmaceutical distribution, wholesale pharma or FMCG distribution will be an added advantage.
- Freshers with good communication and sales aptitude may also be considered.

6. Key Performance Indicators (KPIs)
- Achievement of monthly sales targets.
- New customer acquisition.
- Growth in existing customer business.
- Monthly sales revenue and order generation.
- Timely collection of customer payments.
- Reduction in overdue outstanding.
- Customer retention and satisfaction.
- Number of productive market visits.
- Growth in active customer base.
- Timely submission of daily and monthly sales reports.

Pay: ₹35,000.00 - ₹40,000.00 per month

Benefits

- Health insurance
- Provident Fund

Work Location: In person

📌 Sales Executive (Kolkata)
🏢 Novacare Healthcare Solutions
📍 Kolkata