- Page Girl (Front Office) .
- The Page Girl (Guest Service Associate) is responsible for delivering exceptional guest service by warmly welcoming guests,assisting them with their needs,and ensuring a smooth and comfortable stay experience
- Rotational shifts,including weekends and holidays . High standards of grooming and behavior expected
- Required Skills
Page Girl (Front Office) Location: 5-Star Hotel
Department: Front Office
Role Summary The Page Girl (Guest Service Associate) is responsible for delivering exceptional guest service by warmly welcoming guests, assisting them with their needs, and ensuring a smooth and comfortable stay experience. This role serves as the first point of contact and reflects the hotels brand standards.
Key Responsibilities
- Greet guests warmly upon arrival with a qualified and courteous demeanor
- Escort guests to reception, rooms, or designated areas within the hotel
- Assist guests with general inquiries, directions, and hotel services
- Coordinate with Front Office and Concierge teams
- Handle guest requests promptly and efficiently
- Maintain a well-groomed appearance and uphold hotel etiquettes
- Ensure guest satisfaction by providing personalized assistance
- Maintain knowledge of hotel facilities, promotions, and services
Required Skills
- Excellent communication and interpersonal skills
- Polite, friendly, and service-oriented attitude
- Strong grooming and professional appearance
- Ability to work in a fast-paced hospitality environment
- Basic problem-solving and multitasking skills
- Fluency in English (additional languages preferred)
Qualification Criteria
- Education:
- Graduation or 12th Grade
- Certification/Diploma in Hospitality / Travel / Tourism / Aviation / Airport Management
- Age Criteria:
- Below 25 years (for Graduates)
- 1822 years (for Certification/Diploma holders) and willing to pursue graduation
Work Environment
- Luxury 5-star hotel setting
- Rotational shifts, including weekends and holidays
- High standards of grooming and behavior expected
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 RISER - Front Office Professional (Mumbai)
🏢 East India Hotels (EIH)
📍 Mumbai
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