- BMC : Remedy ITSM expertise
- Extensive experience on working on Remedy workflows like Activelink Filters escalation etc.
- Experience on Application maintenance and Admin configuration like profile/User, server group ranking etc.
- Experience on Remedy API and Remedy plugin implementation
- Experience on multiple application integration on to Remedy.
- Experience on CMDB and resolve any issues related to CMDB
- Experience on developing integrations on Atrium integrator
- Experience in Atrium Orchestrator development/ support
Valuable-to-Have(Ideally should not be more than 3-5)
- Experience of Helix SAAS environment
- Remedy migration onto Helix SAAS
- Experience of integrating multiple third-party applications to Remedy using Atrium Orchestrato
- Remedy / Helix ITSM certification
Role: IT & Information Security - Other, Industry Type: IT Services & Consulting, Department: IT & Information Security, Employment Type: Full Time, Permanent Role Category: IT & Information Security - Other Education UG: Any Graduate PG: Any Postgraduate Doctorate: Any Doctorate read more
Key Skills Skills highlighted with ‘‘ are preferred keyskills Remedy ITSM adminHelix SAASSaaS ITSM