Company Description NoBrokerHood is a technologically advanced visitor, community, and finance & asset management platform designed to make life secure and convenient for gated societies across India. Launched in 2018 as a subsidiary of NoBroker—India’s first prop-tech unicorn—it has rapidly grown to manage over 25,000 societies and serve more than 4.8 million families. The platform supports all society stakeholders, including management committees, security staff, and residents, and offers additional services such as home maintenance and property rental or sale.

NoBrokerHood also enables revenue generation for societies and partner businesses through monetization and marketplace features. Backed by robust security and privacy standards, including Level 1 PCI-DSS, GDPR, PDPB 2019 guidelines, ISO 27001 certification, and recent funding from Google, NoBrokerHood provides a secure and scalable environment for community management.

Role Description This is a full-time, on-site Relationship Manager - Calling role based in Bengaluru South.

The Relationship

Manager will engage with residents, society management committees, and other stakeholders primarily through outbound and inbound calls to build trust, address queries, and promote NoBrokerHood’s services. Daily responsibilities include explaining platform features, guiding users through onboarding and usage, resolving concerns,



and collecting feedback to improve service quality. The role involves coordinating with internal teams to ensure smooth issue resolution, maintaining accurate records of interactions in CRM tools, and meeting defined targets for customer satisfaction and engagement.

The Relationship

Manager is expected to represent NoBrokerHood professionally, maintain clear communication, and contribute to long-term relationships with societies.

Qualifications

- Educational background: MBA (Freshers to up to 4 years of experience) from a recognized institution.
- Solid communication and interpersonal skills, with the ability to handle high call volumes and engage diverse stakeholders.
- Customer relationship management abilities, including problem-solving, conflict resolution, and follow-through on commitments.
- Basic proficiency with CRM or calling tools, spreadsheets, and other standard office software.
- Ability to work on-site in Bengaluru South and collaborate effectively with cross-functional teams.
- Goal-oriented mindset with comfort in working with targets and performance metrics.
- Prior experience in customer service, sales, or relationship management (telecalling or inside sales) in tech, real estate, or community management sectors is an advantage.
- Fluency in English and regional languages relevant to Bengaluru is preferred.

📌 Relationship Manager - Calling(MBA Fresher - 4 Yrs) (Bengaluru)
🏢 NoBrokerHood
📍 Bengaluru