Regulatory and Licensing Manager

Location: Mumbai

About Us

Traya is an Indian direct-to-consumer hair care platform that provides a holistic treatment for individuals experiencing hair loss. Through personalized consultations, we identify the root cause of hair fall using a combination of Ayurveda, Allopathy, and Nutrition. Our unique diagnostic platform, combined with medically trained hair coaches and proprietary tech, ensures customers receive customized solutions delivered right to their doorstep — and the ongoing guidance they need to stay on track.

Founded by Saloni Anand (techie-turned-marketeer) and Altaf Saiyed (Stanford GSB alumnus), Traya’s mission is to de-stigmatize hair loss, address its emotional and psychological impact, and make effective treatment accessible to all.

Our Vision

We aim to create a global awareness movement around hair loss while delivering a scientifically proven, holistic solution that combines the best of three sciences.

The role

You will own every licence a Traya Centre needs to open and stay open, across Maharashtra, Telangana, and Karnataka, and eventually pan-India.

What you'll do

- Clinical registration (Karnataka / Telangana): file and secure KPME registration for every

Bangalore centre, and keep layouts, staffing and documents compliant
- Shops & Establishments: register every new centre under the state S&E; Acts in Maharashtra,

Karnataka, Telangana
- Trade licences: obtain trade licences from the local municipal body (BMC, TMC, NMMC, PMC,

PCMC, BBMP and tier-2 corporations)
- File early: start applications the day an agreement is signed,



using a document checklist that BD collects at LOI stage
- Run the tracker: maintain one licence tracker by centre (status, filing date, expected date,

blocker) and review it weekly with BD and the Chief of Staff
- Renewals and inspections: keep every licence across current centers, and handle inspections and notices
- Manage partners: work with internal legal, the external compliance consultant and local liaison agents, and hold them to timelines
- Stay ahead of rule changes: track regulatory changes in each state and flag what they mean for new and existing centres

What success looks like

- Every application filed within 2 working days of agreement signing
- Zero go-lives delayed by a licence
- Clinical license in hand within a few days of completing site in that city
- Zero lapsed licences or penalties across the network

What you bring

- 4–8 years in licensing or liaison for a multi-site chain: clinics, diagnostics, pharmacy, or hospital
- Has personally licensed 25+ centers
- Hands-on experience with KPME or a similar clinical-establishment registration
- Knows S&E; and trade-licence processes first-hand in Mumbai, Pune and Bangalore, including the municipal ward offices
- Highly organised: comfortable running a 200+ line tracker and chasing every item to closure
- Persistent and on the ground: willing to follow up in person at government offices
- Fluent in Kannada or Telugu, plus Hindi and English. Marathi is positive to have

Good to have

- Law, commerce or company-secretary background
- Experience setting up a licensing function or SOPs at a fast-growing healthcare chain

📌 Regulatory and Licensing Manager (Mumbai)
🏢 Traya
📍 Mumbai