Role Overview The Programme Manager will be responsible for the end-to-end coordination, planning, execution and monitoring of educational and training programmes. The role involves working closely with internal teams, trainers, faculty members, learners, academic partners and other stakeholders to ensure programmes are delivered efficiently and achieve the intended objectives.

This is an excellent opportunity for MBA freshers who are interested in programme management, operations, education management and the EdTech industry.

Key Responsibilities

- Programme Planning & Execution

- Plan, organise and coordinate various educational and training programmes.
- Ensure programmes are executed according to defined schedules, timelines and objectives.
- Coordinate programme launches, batch formation, training schedules and delivery activities.
- Monitor programme progress and ensure timely completion of planned activities.
- Identify operational challenges and coordinate with relevant teams to resolve them.

2. Programme Operations & Coordination
- Manage day-to-day programme operations and ensure smooth functioning.
- Coordinate with trainers, faculty members, academic teams and other stakeholders.
- Prepare programme calendars, schedules, trackers and operational reports.
- Ensure the availability of required resources, training materials and infrastructure.
- Maintain programme-related documentation and records.

3. Learner / Student Management
- Coordinate learner onboarding, registration and induction activities.
- Monitor learner participation, attendance and engagement.
- Address learner queries and coordinate with the relevant teams for timely resolution.




- Collect learner feedback and identify areas for improvement.
- Ensure a positive and effective learner experience throughout the programme.

4. Stakeholder Management
- Act as a coordination point between internal departments and external stakeholders.
- Maintain effective communication with trainers, students, academic partners and management.
- Conduct regular follow-ups to ensure smooth programme delivery.
- Build and maintain qualified relationships with relevant stakeholders.

5. Performance Monitoring & Reporting
- Track programme progress against defined timelines and targets.
- Monitor key parameters such as enrolments, attendance, completion rates and learner satisfaction.
- Prepare periodic MIS reports and programme performance updates.
- Analyse feedback and programme data to identify improvement opportunities.
- Share regular updates with management on programme status and challenges.

6. Process Improvement & Team Collaboration
- Identify opportunities to improve programme delivery and operational efficiency.
- Develop and maintain standard operating procedures and process documentation.
- Work collaboratively with Sales, Marketing, Academic, Training and Operations teams.
- Support the implementation of new initiatives to expand and improve EdTech offerings.

Eligibility Criteria
- MBA graduates from recognised institutions.
- MBA specialisation in Operations, Marketing, Human Resources, General Management or related disciplines will be preferred.
- Freshers are welcome to apply.
- Candidates graduating in 2026 or 2027 may apply, subject to completion of their MBA before joining.

📌 Program Coordinator-MBA Freshers (Bengaluru)
🏢 Mentric Trainingnsulting
📍 Bengaluru