Job Purpose:

This position is responsible to drive the Consumer Finance strategy, development, and performance, ensuring a seamless user experience aligned with business goals. This role collaborates across teams, leverages data for continuous improvement, and optimizes engagement to enhance customer satisfaction and business growth.

Key Responsibilities:

a) Product Strategy and Roadmap: Define the lending product vision, strategy, and roadmap aligned with the company's business objectives and customer needs. Prioritize product features based on business impact, feasibility, and customer feedback.

b) Customer-Centric Development: Collaborate with UX/UI designers to create intuitive, user-friendly interfaces that provide a smooth and engaging experience for our customers.

c) Cross-Functional Collaboration: Work closely with engineering, design, marketing, and customer support teams to ensure successful product delivery and continuous iteration based on market feedback and analytics.

d) Product Lifecycle Management: Oversee the entire product lifecycle from concept through launch and post-launch performance monitoring. Conduct A/B tests, gather data, and refine the app based on analytics and user feedback.

e) Market Research & Competitive Analysis: Keep abreast of industry trends, competitor offerings, and customer feedback to drive continuous improvement and innovation in lending space.

f) Stakeholder Management:



Act as the main point of contact for respective product related communication with stakeholders including senior management, marketing, and engineering teams.

g) Performance Metrics: Define and monitor KPIs to track app performance and user engagement, providing regular updates to leadership and recommending adjustments based on results.

Job Requirements:

- Masters degree in business, Computer Science, Engineering, or related field.
- Minimum of 12-15 years of experience in lending product management, preferably in the fintech, banking or NBFC sector.
- Strong knowledge of product development processes, including experience in Consumer Loans and mobile applications.
- Proven track record of launching and managing successful lending products that drive customer engagement and business growth.
- Experience working with cross-functional teams, including design, engineering, and marketing.
- Robust analytical and problem-solving skills, with the ability to translate data and insights into actionable product strategies.
- Familiarity with mobile analytics tools (e.g., Google Analytics, Mixpanel, etc.) and app store optimization (ASO).
- Knowledge of financial products, especially in the NBFC space & in lending.
- Experience with agile methodologies and project management tools like Jira, Trello, or Asana.
- Understanding of mobile app security and compliance regulations, especially related to financial data.
- Significant attention to detail
- Excellent communication, presentation, and interpersonal skills
- Highly determined, system thinker, go getter attitude person

📌 Product Lead - Consumer Lending (Bengaluru)
🏢 TVS Credit Services
📍 Bengaluru