Role: Lead Decisioning Architect (LDA)

Platform: Pega Customer Decision Hub (CDH)

Key Responsibilities

- Design and implement Pega Customer Decision Hub (CDH) solutions for Next Best Action (NBA), customer engagement, and marketing decisioning.
- Lead decision strategy design using Adaptive Models, Predictive Analytics, Arbitration, and AI-driven personalization .
- Work with business stakeholders to translate customer engagement requirements into Pega solutions.
- Provide technical leadership, architecture guidance, and best practices for decisioning implementations.
- Integrate Pega CDH with CRM, digital channels, and enterprise applications.
- Support deployment, performance optimization, and governance activities.

Required Skills:
- Robust experience in Pega CDH / Decisioning .
- Expertise in Next Best Action (NBA) , Decision Strategies, and Customer Engagement.
- Knowledge of AI/ML, Predictive Analytics, and Adaptive Models .
- Experience with Pega architecture, integrations, and enterprise-scale implementations.
- Pega Decisioning certifications (LDA/CDH).

📌 PEGA Lead Decisioning Architect (LDA) (India)
🏢 Intuition IT – intuitive technology recruitment
📍 India