Grade – SA, M, SM

Role – OCM Consultant

Collaborate with Change Management Lead, Project Leads and Project Sponsors to determine change management scope and effort

Apply Organization Change Management (OCM) framework, methodology and tools to create a change strategy to support adoption of the changes

Document all impacts of process or tool change to determine user support and resistance

Work with the Change Management Lead and Project Leads to insure that change management activities are incorporated into overall project plan

Support the design, development, delivery and management of all engagement activities, including communications

Demonstrate experience in using multiple digital communication channels to engage stakeholders and impacted users across geographies

Ensure high quality and timely execution of communication plans and strategies by on time design and development of quality communication collaterals – Mailers/ newsletters/ posters/ flyers etc.

Support training efforts by managing the development and deployment of training materials using effective training channels

Report project level status,



metrics, issues and risks on an ongoing basis to the Executive Leadership

Skills Required

Experience and knowledge of change management principles, methodologies and tools

Team player with solid interpersonal skills and ability to take a leadership role when necessary

Ability to quickly assimilate and apply new concepts, business models, etc.

Ability to establish and maintain strong relationships

Flexible and adaptable; able to work in ambiguous situations

Excellent business, communications and interpersonal skills

Experience:

4 – 7 or more years of work experience (depending on level) at a Tier-1 consulting firm or in a corporate communications department

Bachelor’s degree required. MBA or advanced degree in related specialization area preferred

Experience implementing change management plans utilizing multiple communication tools and techniques.

Preferred:

Organization change management experience in 1 end-to-end ERP implementation

📌 OCM Consultant- Transformation Consulting (Chennai)
🏢 Cognizant
📍 Chennai