Nokia Mediation Engineer (Bengaluru)

Nokia Mediation Engineer (Bengaluru)

06 Nov
|
Willware Technologies
|
Bengaluru

06 Nov

Willware Technologies

Bengaluru

**Company: WillWare Technologies

Role: Nokia Mediation Engineer

Experience: 4+ Years

Location: Chennai, Bangalore, Hyderabad, Pune

Work Mode: Onsite**

:

Nokia Mediation Engineer role would typically focus on ensuring the reliable collection| processing| reconciliation| and delivery of network usage records from telecom network elements to downstream systems such as Billing| Roaming| Revenue Assurance| Fraud Management| and Analytics platforms. The role also supports operational service commitments including monitoring| incident resolution| capacity management| and service improvements.

Key Responsibilities

Administration and support of the Nokia Mediation platform.

Monitoring mediation workflows| collection jobs| and file processing.

Ensuring successful delivery of CDRs| EDRs| UDRs| roaming records| and other usage data to downstream consumers.

Investigating data gaps| duplicate records| rating issues| and billing impacts.

Managing incidents| problems| changes| and releases relating to mediation services.

Performing capacity planning| performance tuning| and system health checks.

Working closely with Network| Billing| Roaming| Revenue Assurance| and Application Support teams.

Supporting major launches| migrations| and platform upgrades.

Key Tasks / DeliverablesAreaDeliverablesMonitoring

Daily platform health checks| mediation job monitoring| proactive alert management Incident Management

Resolution of production incidents within SLA| RCA documentation

Data AssuranceValidation of record completeness| reconciliation reports| leakage prevention





Change & ReleaseDeployment support| configuration changes| implementation plans| backout plans

ReportingService reports| KPI dashboards| trend analysis| capacity reports

PerformanceThroughput optimisation| backlog reduction| infrastructure sizing recommendations

DocumentationSOPs| technical runbooks| support handover documents

Expected Outcomes

No loss or corruption of usage data.

High success rate of mediation processing and delivery jobs.

Timely delivery of records to Billing and downstream systems.

Minimal revenue leakage due to mediation failures.

Compliance with operational SLAs and KPIs.

Reduced incident volumes through proactive monitoring and automation.

Secure support during critical events such as device launches| network changes| and billing cycles.

Technical Skills

Expected Nokia Mediation Platform (MDC/Mediation)

Linux/Unix administration Shell scripting (Bash/Korn Shell)SQL| Oracle/PostgreSQL databases

File transfer technologies (SFTP| FTP)Telecom protocols and network conceptsCDR| EDR| TAP| NRTRDE| roaming flowsITIL processes (Incident| Problem| Change Management) Log analysis and production support tools A Nokia Mediation Engineers day-to-day activities typically revolve around ensuring that telecom usage records flow correctly from network elements to Billing| Roaming| Revenue Assurance| and downstream systems.Typical Daily Activities Morning Health ChecksReview platform dashboards and mediation servers. Check overnight job executions and batch processing status.Verify C

📌 Nokia Mediation Engineer (Bengaluru)
🏢 Willware Technologies
📍 Bengaluru

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