Job highlights

- A graduate / postgraduate in any field. 8 - 10 years of exposure in digital media / client services role. 1-2 years of people management experience is must.
- Basic knowledge of Affiliate Marketing. People management experience

Role Overview As a Lead Client Services Analyst, you'll leverage your strong leadership skills to manage team roles, responsibilities, and performance. You'll play a crucial role in hiring and building a cohesive team, fostering a positive culture through mentoring and goal setting. Your project management expertise will ensure timely and accurate project delivery, while your ability to identify process efficiencies will drive productivity.

You'll also be responsible for training recent employees and promoting continuous learning and growth. Adaptability and staying updated with industry trends are key, as you'll quickly learn new systems and platforms. If you're ready to lead with flexibility and resilience, we want to hear from you!

Responsibilities

- Demonstrate solid leadership by managing team roles, responsibilities, and performance.
- Oversee hiring to build a cohesive team.
- Cultivate a positive team culture through mentoring and goal setting.
- Encourage open communication and collaboration.




- Recognize and celebrate team achievements to boost morale.
- Apply project management skills to plan, execute, and deliver projects within timelines.
- Coordinate with cross-functional teams and monitor progress.
- Identify and implement process efficiencies through automation and re-engineering.
- Conduct capacity planning to meet project demands.
- Train new employees and provide ongoing development for existing team members.
- Promote continuous learning and growth.
- Quickly learn and adapt to new systems and platforms.
- Stay updated with industry trends and technologies.
- Demonstrate flexibility in changing priorities.

Qualifications

- A graduate/postgraduate in any field
- 8 - 10 years of exposure in digital media/client services role
- 1-2 years of people management experience is must
- Possess strong English written and verbal communication skills
- Intermediate Excel skills required
- Basic knowledge of Affiliate Marketing
- People management experience

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Lead Client Services Analyst (Bengaluru)
🏢 Epsilon Data Management
📍 Bengaluru