To coordinate customer orders, follow up on production activities, maintain order records and ensure timely delivery of products as per customer requirements.
Key Roles and Responsibilities
- Receive and process customer purchase orders and maintain order details.
- Coordinate with Production, Planning, Quality and Packing departments for order execution.
- Follow up on daily production progress and ensure orders are completed within the scheduled time.
- Coordinate sample development, submission and customer approval.
- Follow up with Stores and Purchase departments regarding raw material availability.
- Maintain customer-wise order records, product specifications and delivery schedules.
- Coordinate with the Dispatch department to ensure timely delivery of finished goods.
- Communicate order status, delivery updates and customer requirements to the concerned departments.
- Prepare and update order tracking reports, pending order statements and MIS using MS Excel.
- Identify order delays or production-related issues and report them to the Senior Merchandiser.
Required Skills
- Any Degree or Diploma.
- Basic knowledge of merchandising and order processing.
- Good communication and coordination skills.
- Working knowledge of MS Excel and MS Office.
- Good follow-up, documentation and time-management skills.
Reporting to: Senior Merchandiser / Merchandising Manager. Job Types: Full time, Permanent, Fresher
Pay: ₹20,000.00 - ₹30,000.00 per month
Experience
- Retail Merchandising Occupations: 4 years (Preferred)
- total work: 5 years (Preferred)