Key Responsibilities

- Provide L1/L2 technical support to employees for hardware and software issues.
- Troubleshoot desktops, laptops, printers and other IT peripherals.
- Install, configure and maintain Windows systems and business applications.
- Troubleshoot LAN, Wi-Fi, VPN and basic network connectivity issues.
- Support Microsoft 365, Outlook, Teams and other workplace applications.
- Create, update and close IT support tickets within defined timelines.
- Manage user accounts, system access and basic IT asset allocation.
- Perform system setup for new employees and handle IT onboarding/offboarding.
- Maintain IT asset inventory and documentation.
- Coordinate with vendors for hardware, software and network-related issues.
- Follow IT security, backup and system maintenance procedures.

Keywords: IT Support, Desktop Support, Technical Support, L1 Support, L2 Support, Helpdesk,



IT Helpdesk, Windows, Microsoft 365, Office 365, Outlook, Teams, Hardware Troubleshooting, Software Troubleshooting, Networking, LAN, Wi-Fi, TCP/IP, DNS, DHCP, VPN, Printer Support, IT Asset Management, Active Directory, User Support, Ticketing System, IT Infrastructure, Bengaluru, Bangalore

Pay: ₹18,000.00 - ₹35,000.00 per month

Advantages

- Health insurance
- Provident Fund

Application Question(s):
- Are you an immediate joiner ? If yes then only apply
- Do you have 2 wheeler with valid license ?
- Are you comfortable with Koramangala Location?

*

How many years of _____ experience do you have?

Language

- English (Required)

Work Location: In person

📌 IT Support Engineer(Hardware) (Bengaluru)
🏢 IVM technologies
📍 Bengaluru