06 Nov
|
Lyros Technologies-CMMI Level 3
|
Hyderabad
06 Nov
Lyros Technologies-CMMI Level 3
Hyderabad
We are seeking an enthusiastic and dedicated International Voice Process Executive to join our dynamic team in Andhra Pradesh. The ideal candidate will be responsible for handling customer inquiries and providing exceptional service in an international call center workplace. This role requires excellent communication skills and the ability to work effectively in a fast-paced setting.
Key Responsibilities
- Manage inbound and outbound calls with customers, addressing their queries and providing solutions in a timely manner.
- Maintain a high level of customer satisfaction by delivering quality service and support.
- Document all interactions with customers accurately in the system.
- Collaborate with team members to improve processes and enhance customer experience.
- Adhere to company policies and procedures while maintaining confidentiality and professionalism.
Required Skills
- Strong verbal communication skills in English.
- Ability to work in a team-oriented environment.
- Proficiency in handling customer inquiries and resolving issues.
- Familiarity with international call center operations is a plus. If you are passionate about customer service and have the required skills, we encourage you to apply for this exciting opportunity to grow your career in the international voice process domain.
This job is provided by Shine.com
📌 International Voice Process Executive (Hyderabad)
🏢 Lyros Technologies-CMMI Level 3
📍 Hyderabad