We are an India-based sales and customer acquisition company working with multiple established service providers in the United States. We specialize in offering home security solutions and high-speed internet services to customers across the USA. Our portfolio includes leading brands such as ADT, Vivint Home Security, Frontier, AT&T;, Brightspeed and other service providers.

Job Overview

We are looking for experienced and confident International Voice Process Executives who have previously worked in US or Canadian inbound voice processes.

The selected candidates will be responsible for handling inbound customer calls, understanding customer requirements, recommending suitable home security or internet fiber solutions, and converting qualified customer interactions into successful sales.

Candidates do not need prior experience with ADT, Vivint or internet fiber products. Comprehensive product and process training will be provided by our company.

Key Responsibilities

- Handle inbound calls from customers based in the USA and Canada.
- Understand customer requirements and recommend suitable home security and internet fiber plans.
- Promote and sell home security solutions offered by ADT and Vivint.
- Explain internet fiber plans and services offered by providers such as Frontier, AT&T;, Brightspeed and others.
- Identify customer needs and present relevant products, packages and features.
- Build customer confidence through professional communication and effective sales techniques.
- Handle customer objections, queries and concerns confidently.
- Maintain sales quality, customer satisfaction and process compliance.
- Achieve individual sales targets and performance expectations.




- Maintain accurate customer information and follow company procedures.

Eligibility Criteria

- Previous experience in an international voice process is mandatory.
- Must have experience handling inbound calls from US or Canadian customers.
- Prior experience in international sales, customer service or inbound sales is preferred.
- Excellent spoken English and communication skills.
- Strong listening, negotiation and objection-handling abilities.
- Confident in engaging with international customers.
- Willingness to learn new products, processes and sales techniques.
- Target-oriented with a positive attitude towards sales.

Training & Development

Selected candidates will receive structured training covering:

- ADT Home Security products and packages.
- Vivint Home Security solutions.
- Internet fiber plans from Frontier, AT&T;, Brightspeed and other providers.
- Product features, benefits and selling techniques.
- Customer handling, objection handling and sales conversion strategies.

Training will be provided before candidates begin handling live sales independently.

What We Offer

- Opportunity to work on established US-based service provider campaigns.
- Professional product and sales training.
- Competitive salary based on experience and performance.
- Performance-based incentives.
- Growth opportunities within the organization.
- Supportive and performance-driven working environment.

Work Details

Location: Netaji Subhash Place, Current Delhi

Working Days: Monday - Friday

Shift: 9:00 PM – 6:00 AM IST

Employment Type: Work From Office

Meal: One complimentary meal provided during the shift, along with unlimited tea and coffee.

Email - [email protected]

📌 International Voice Process – Sales Executive (Inbound) (New Delhi)
🏢 Digital Remark
📍 New Delhi