COMPANY - Tech Mahindra

Department- UK Offshore Contact Centre

Location - Narayana Health Corporate Office, Electronic City - Phase 1, Bangalore.

Role & responsibilities

- Handle inbound and outbound customer calls professionally.
- Assist UK patients with their queries and provide appropriate support.
- Resolve customer concerns while ensuring a high level of customer satisfaction.
- Maintain accurate customer records and update information in the system.
- Ensure compliance with process guidelines and quality standards.

Eligibility Criteria:

- Experience : 1-3 years in Customer Support (Voice Process).
- Minimum 1 year of Mandatory UK Voice process experience.
- Healthcare or UK Patient Support experience preferred.
- Excellent English communication skills.
- Positive customer-handling and problem-solving skills.

Salary & Benefits:

- CTC : INR 5 LPA to INR 7 LPA(Based on exp)
- Shift allowance Food allowance (Paid separately)
- Company provided pick-up and drop transportation.

Work Details:

- Work Location :



Electronic City Phase 1, Bangalore
- Working days : Monday to Friday
- Shift timing : 2:00PM to 11:00PM(UK shift).
- Candidates must reside within 25km of the office location.

Interview rounds

HR - Versant Assessment- Client

Interested candidates meeting the above criteria can share their updated resumes for further evaluation and inteview scheduling.

Contact Person:

Preethi - (phone hidden).

Apply now and be part of our growing team!!

Role: Customer Success, Service & Operations - Other, Industry Type: BPM / BPO, Department: Customer Success, Service & Operations, Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer SatisfactionCustomer Experience Customer EngagementCustomer ServiceCustomer Support

📌 International (UK) Voice Process | Healthcare | Tech Mahindra (Bengaluru)
🏢 Tech Mahindra
📍 Bengaluru