Inbound Healthcare Customer Support Executive (Jaipur)

Inbound Healthcare Customer Support Executive (Jaipur)

06 Nov
|
Vxible Consulting Group
|
Jaipur

06 Nov

Vxible Consulting Group

Jaipur

# Hiring: Inbound Healthcare Customer Support Executive

Location: Jaipur – Sitapura

Experience: 1–3 Years

Salary: ₹42,000 – ₹45,000 CTC

Work Schedule: 5 Days Working | Rotational Weekly Offs

### Job Overview

We are looking for skilled and customer-focused Inbound Healthcare Customer Support Executives to handle inbound calls for a US healthcare and benefits program. The ideal candidate should have excellent English communication skills and the ability to resolve customer queries efficiently while maintaining service quality and compliance standards.

### Key Responsibilities

- Handle inbound calls related to healthcare benefits, coverage, and member queries.
- Provide accurate information and effective customer support.
- Resolve customer concerns and escalate complex issues when required.
- Maintain proper documentation of customer interactions.
- Ensure compliance with quality standards and customer satisfaction.





### Required Skills &

Qualifications

- 1–3 years of experience in international voice processes preferred.
- Excellent spoken English communication skills.
- Versant C1/C2 proficiency is mandatory.
- Strong listening, communication, and problem-solving skills.
- Ability to work in a quick-paced, target-driven environment.
- Prior experience in US healthcare, insurance, or international voice processes is preferred.

### Shift & Work Details

- 5 working days per week.
- Rotational weekly offs across all 7 days.
- Flexibility to work in US shifts.
- 9-hour shift (including 1-hour break).

Interested candidates can apply now!

Please share your updated resume if your profile matches the above requirements to this number.(phone hidden)

📌 Inbound Healthcare Customer Support Executive (Jaipur)
🏢 Vxible Consulting Group
📍 Jaipur

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