WHO YOU ARE

- Passionate about food, people, and creating a positive experience for every customer.
- Aligned with IKEA's culture and values, with a desire to contribute to a team that makes a difference every day.
- Experienced in a fast-paced, customer-facing environment, preferably in retail or hospitality.
- Committed to maintaining high standards of food safety, quality, and sustainability.
- Self-motivated, reliable, and a strong team player who takes initiative and ownership of responsibilities.
- Adaptable and comfortable working in a dynamic, ever-changing environment.
- Possesses robust communication and organisational skills, with the ability to build trusting relationships.
- Customer-focused, with a passion for delivering excellent customer experiences and continuously improving ways of working.

YOUR RESPONSIBILITIES

- Contribute to the daily operations of the IKEA Food areas (Restaurant, Bistro,

Kitchen, or Swedish Food Market).
- Act on customer feedback and continuously look for ways to improve the food experience.
- Ensure global and national compliance and food safety standards are implemented and maintained at all times.
- Act as a brand ambassador for IKEA and IKEA Retail Food, promoting a safe,

healthy, sustainable, and joyful food experience.
- Support and apply retail foundations and sales steering tools to optimize sales and commercial results.




- Work proactively to exceed customer expectations and create a welcoming,

efficient environment.
- Contribute to the unit business plan and IKEA Retail Food goals by supporting daily operations and teamwork.
- Take responsibility for your own learning and development, and contribute to building a high-performing team.
- Support IKEA’s sustainability goals by reducing waste, improving efficiency, and promoting environmentally friendly practices.

TOGETHER AS A TEAM

Thanks to us, customers, co-workers and people at home can have a better everyday life through food that’s good for both people and planet. Together we serve more than 660 million customers yearly at the IKEA restaurants worldwide, underlining our Scandinavian heritage by offering a modern taste of Sweden. We also offer a variety of foods in our bistros and in the “Swedish Food market”.

We are a diverse group of people who all live by the motto: Laughter is brightest in the place where the food is!

Studies show that members of underrepresented communities don't apply for jobs unless they're 100% "qualified". If this is part of the reason you hesitate to apply, we like you to reconsider and give it a chance. Maybe your profile fits our needs much better than you think. We look forward to receiving your application.

From: "Why Women Don't Apply for Jobs Unless They're 100% Qualified" by Tara Sophia Mohr, August 2014"

📌 IKEA Food Co-worker (Mumbai)
🏢 Ikea
📍 Mumbai