Company: Career Pro Ventures Limited

Business Unit: Institute of Career in Financial Markets (ICFM)

About ICFM The Institute of Career in Financial Markets (ICFM), a unit of Career Pro Ventures Limited, is an established institution focused on professional education and training in the financial markets domain.

With over 15 years of experience in financial markets education, ICFM aims to bridge the gap between financial market knowledge and practical industry skills through structured, career-oriented training programs.

Our long-term vision is to build ICFM into a leading institution in the financial markets education sector, with a strong brand presence, standardized delivery systems and a scalable business model across India.

We are now looking for an experienced business leader who can take ownership of ICFM's overall business performance and lead its next phase of growth.

About the Role We are looking for a dynamic, mature and result-oriented General Manager – Business Operations & Growth who can independently lead and manage ICFM's business, with direct reporting to the Founder.

This is a senior leadership position with responsibility for overall business growth, revenue generation, sales, marketing, operations, team management, financial performance and franchise expansion.

The selected candidate will be expected to work closely with the Founder initially to understand the business, its existing structure, processes, challenges and growth opportunities.

During the initial 3–4 months, the candidate's business understanding, leadership capabilities, execution, decision-making and performance will be evaluated. Based on demonstrated results and mutual confidence, the role will progressively evolve into complete independent leadership of ICFM's business operations, within agreed strategic and financial boundaries.

The ideal candidate should be capable of leading teams, taking ownership of business outcomes, making informed decisions and converting growth strategies into measurable results.

Key Responsibilities1.

Overall Business

Leadership &

• Revenue Growth

- Take ownership of ICFM's overall business performance, revenue growth and profitability.
- Develop and implement short-term and long-term business strategies.
- Drive revenue generation through existing and new business opportunities.
- Establish business goals, revenue targets, budgets and performance benchmarks.
- Monitor key business metrics and ensure timely corrective actions.
- Build a result-oriented culture with clear accountability across departments.

2. Sales &

• Admissions Management

- Lead and drive the overall sales and student admissions function.
- Establish sales targets, performance standards and accountability systems.
- Improve lead management, counselling effectiveness, follow-ups and admission conversion.
- Monitor sales funnel performance, conversion ratios and revenue collections.
- Develop systems to improve team productivity and ensure consistent revenue performance.
- Work closely with the sales leadership team to achieve business targets.

3. Marketing &

• Brand Growth

- Lead the overall marketing strategy in coordination with the marketing team.
- Strengthen ICFM's brand positioning and market visibility.
- Drive effective lead-generation strategies across digital and offline channels.
- Monitor marketing performance, lead quality,



cost per lead and return on marketing investment.
- Ensure strong coordination between marketing and sales functions.
- Explore strategic partnerships, institutional tie-ups and new market opportunities.

4.

Business

Operations &

• Centre Management

- Oversee the overall functioning of ICFM's business operations and training centre.
- Ensure effective coordination between sales, marketing, academic and administrative teams.
- Establish and monitor standard operating procedures and performance management systems.
- Maintain high standards of student experience, service quality and academic delivery.
- Identify operational gaps and implement improvements to increase efficiency and productivity.
- Ensure organizational policies, processes and compliance requirements are followed.

5. Team Leadership &

• Organizational Development

- Lead, motivate and manage cross-functional teams.
- Define responsibilities, performance expectations and reporting structures.
- Build a culture of accountability, ownership and execution.
- Evaluate team performance and take appropriate decisions regarding hiring, development and restructuring.
- Develop capable second-line leadership to reduce dependency on individual employees.
- Ensure effective coordination and communication across departments.

6.

Financial

Management &

• Business Performance

- Take responsibility for revenue, operating expenses, budgets and business profitability.
- Monitor monthly financial performance, cash flow and resource utilization.
- Review revenue collections, operating costs and departmental performance.
- Identify opportunities for cost optimization and improved operating efficiency.
- Prepare regular business reports, forecasts and action plans for the Founder.
- Ensure financial discipline and responsible utilization of organizational resources.

7.

Franchise

Development &

• Business Expansion

- Develop and execute ICFM's franchise and expansion strategy.
- Identify and evaluate potential franchise partners and business locations.
- Work on franchise business models, unit economics, operational structures and revenue-sharing arrangements.
- Develop processes for franchise onboarding, launch, training and performance monitoring.
- Explore strategic alliances and institutional partnerships to expand ICFM's reach.
- Help build a scalable and sustainable business model for national expansion.

Preferred Candidate Background We are particularly interested in candidates from the following backgrounds:

Priority 1 – Financial Markets / Stock Market Industry

Senior professionals who have worked in the stock market, financial services, broking, investment services or related financial markets businesses, preferably in leadership roles, and who also have experience in EdTech, education, training or skill-development businesses.

Priority 2 – EdTech / Education / Training Industry

Senior professionals who have successfully managed and grown an education, EdTech, professional training,



coaching or skill-development business, with strong experience in sales, marketing, operations, revenue management and team leadership.

Candidates with experience in both financial markets and education/training will have a distinct advantage.

Professionals from banking, financial services, insurance, broking, retail, franchise-led businesses and other service-oriented industries with strong business leadership experience may also be considered.

Desired Qualifications &

Experience

- 10–18 years of overall qualified experience.
- At least 4–5 years in a senior management, business head, regional head or equivalent leadership role.
- Proven experience in managing business operations, revenue targets and cross-functional teams.
- Strong understanding of sales, marketing, business development and revenue management.
- Experience in budgeting, financial planning, P&L; management and cost optimization.
- Demonstrated ability to improve business performance and achieve measurable growth.
- Experience in franchise development, strategic partnerships or multi-location operations will be an advantage.
- Strong leadership, communication, analytical and decision-making capabilities.
- Ability to work independently, take ownership and deliver results with minimal supervision.
- MBA or postgraduate qualification in Business Management, Finance, Marketing or a related field will be preferred. However, relevant business achievements and leadership experience will carry significant weight.

Leadership Expectations We are looking for someone who can think like a business owner, lead like an entrepreneur and execute like an operator.

The right candidate should be able to:

- Take responsibility for the overall business rather than limiting themselves to one functional department.
- Lead and coordinate different functional teams to achieve common business objectives.
- Identify business challenges, develop practical solutions and drive execution.
- Make informed decisions and take accountability for outcomes.
- Build systems and processes that support sustainable growth.
- Work directly with the Founder and gradually assume complete operational leadership of ICFM.

What This Opportunity Offers This is an opportunity to take up a significant leadership role in an established financial markets education business with over 15 years of industry experience.

The selected candidate will have the opportunity to:

- Lead the overall business and influence its strategic direction.
- Build a stronger and more scalable organization.
- Drive revenue growth and business transformation.
- Develop and expand a franchise-led business model.
- Work directly with the Founder and play a key role in ICFM's next phase of growth.

How to Apply Interested candidates are requested to share their updated resume along with a brief summary of:

1. Their current or most recent leadership role.
2. The size of the business, revenue or P&L; they have managed.
3. The size of the team they have led.
4. Their most significant achievements in revenue growth, business development or operational improvement.
5. Their experience in the financial markets, EdTech, education or training industry.

If you have the experience, leadership maturity and business acumen to take ownership of an organization and drive its next phase of growth, we would like to hear from you.

📌 General Manager – Business Operations & Growth (New Delhi)
🏢 Career Pro Ventures
📍 New Delhi