06 Nov
|
KRISHNA ELECTRICALS
|
Hyderabad
06 Nov
KRISHNA ELECTRICALS
Hyderabad
Guest Relations & Check-In/Check-Out
- Welcoming Guests: Acts as the primary face of the hotel, greeting arrivals warmly and establishing a positive first impression.
- Check-Ins & Check-Outs: Verifies guest identification, registers arrivals, assigns room types, issues electronic room keys, and processes final bill settlements.
- Service Recovery: Handles guest inquiries, resolves complaints, and manages special requests or room upgrade opportunities.
Reservations & Communications
- Managing Bookings: Handles phone, email, and online portal reservations, cancellations, walk-ins, and no-shows.
- Inquiries & Messaging: Answers switchboard calls, takes messages, coordinates wake-up calls, and shares local tourism or hotel amenity details.
- VIP Services: Prepares for high-profile arrivals (VIPs/CIPs)
and coordinates special welcome arrangements.
Operational & Interdepartmental Coordination
- Housekeeping Liaison: Communicates real-time room status updates (clean, dirty, inspected, or out-of-order) to keep turnarounds rapid.
- Financial Reconciliation: Balances cash floats, processes credit card transactions, issues invoices, and completes shift reports.
- Administrative Records: Maintains guest profiles, logs, and day-to-day office paperwork
Pay: ₹20,000.00 - ₹27,000.00 per month
Benefits
- Cell phone reimbursement
- Food provided
- Provident Fund
Work Location: In person
📌 Front Office Executive (Hotel Industry Only) (Hyderabad)
🏢 KRISHNA ELECTRICALS
📍 Hyderabad