Key Responsibilities

1. Test Planning & Execution

- Understand business requirements, user stories, and functional specifications for new system enhancements.
- Prepare UAT test cases, scenarios, and test scripts based on requirements.
- Execute test cases, record observations, and track defects.

2.

Defect

Logging & Tracking

- Identify gaps, bugs, and deviations from expected functionality.
- Log defects in the designated tracking tool and follow up for resolution with development teams.
- Re?test fixed items and ensure closure before deployment.

3. Documentation & Reporting

- Maintain proper records of test cases, results, screenshots, and test logs.
- Prepare daily/weekly UAT status reports for stakeholders.
- Document findings clearly and concisely for tech and product teams.

4. Coordination with Stakeholders

- Work closely with Product, Tech, Operations, and Business teams to understand requirements and clarify queries.
- Participate in requirement discussions, sprint reviews, and release readiness meetings.

5.

Go?Live Support

- Assist in sanity checks and final validations during production deployment.




- Provide post?go?live monitoring support and highlight any early issues.

6.

Continuous

Improvement

- Suggest improvements to testing processes, checklists, and quality standards.
- Learn product behaviour, system workflows, and business rules to improve test accuracy.

Qualifications

- Bachelor’s degree in Computer Science, IT, Engineering, or related field.
- 1–3 years of experience in UAT, QA testing, or digital product operations.
- Knowledge of functional testing and basic understanding of SDLC/Agile methodology is preferred.

Skills & Competencies

- Strong attention to detail and ability to identify defects accurately.
- Positive understanding of digital workflows, basic technical concepts, and business processes.
- Proficiency in documentation, test case preparation, and reporting.
- Analytical thinking with problem?solving ability.
- Effective communication and coordination skills.
- Ability to work in fast?paced, deadline?driven environments.

📌 Deputy Manager - Digital Business Group (Mumbai)
🏢 HDFC ERGO General Insurance
📍 Mumbai