Maple Trans Group Inc. is a vehicle transportation, logistics and warehousing specialist in Canada and United States. We work with industry leaders to to coordinate safe, reliable, and efficient vehicle movements. We are looking for a motivated, organized, and customer-focused Customer Support Specialist to join our team in North India and support our Canadian operations.

Key Responsibilities:

- Handle incoming and outgoing customer calls, emails, and inquiries.
- Coordinate vehicle pickup and delivery schedules with customers and drivers.
- Provide regular updates on vehicle movements and delivery status.
- Manage bookings and enter job details into the company CRM.
- Follow up with drivers regarding pickup, delivery, and required documentation.
- Maintain customer records and assist with daily administrative tasks.




- Resolve customer concerns and ensure a high level of customer satisfaction.

Requirements:

- Excellent spoken and written English.
- Previous customer service experience preferred.
- Experience in logistics or transportation is an asset.
- Good computer skills and knowledge of MS Office/Google Workspace.
- Strong communication, organizational, and multitasking skills.
- Reliable internet connection and a dedicated work-from-home setup.
- Ability to work according to Canadian (Eastern Time) business hours.

What we offer:

- Market-competitive salary based on experience.
- Work-from-home opportunity.
- Training and career growth opportunities.
- Opportunity to work with a Canadian transportation company.

📌 Customer Support Specialist (Delhi)
🏢 Maple Trans Group
📍 Delhi