Customer Support Executive (Voice & Email) | Day Shift | HSR Layout

Location: HSR Layout, Bangalore

Job Type: Full-time (Walk-in Interview Only)

Shift: Day Rotational Shift (6 Days Working | 1 Rotational Off)

Salary: 21,000 to 25,000 Take Home Attractive Performance Incentives

Perks: FREE Lunch / Dinner Provided

Joining: Immediate Joiners Preferred

Job Overview

We are urgently hiring dynamic, communication-focused Customer Support Executives for dual-channel support (Voice & Email). If you have at least 6 months of hands-on experience in customer service and excel at multi-channel resolution, walk in for an interview today!

Key Responsibilities

- Handle inbound customer queries via Voice & Email channels in a professional and timely manner.
- Troubleshoot customer issues, provide accurate product/service information, and deliver high first-contact resolution (FCR).
- Maintain high standards of customer satisfaction (CSAT) and adhere to internal quality metrics.
- Document customer interactions and follow-ups accurately in the CRM system.
- Maintain transparent, empathetic, and effective communication in both English and Hindi.

Candidate Requirements & Eligibility

- Education: 12th Pass (HSC) / Any Graduate / Undergraduate can apply.
- Experience: Minimum 6 months of mandatory experience in Customer Support (Voice Email handling preferred).
- Language Skills: Fluent in English and Hindi (both verbal and written communication).
- Work Schedule: Flexible with 6 days of work per week (1 rotational day off)



and Day Rotational Shifts.
- Location: Must be comfortably commuting to HSR Layout, Bangalore.
- Availability: Immediate Joiners ONLY.

Salary & Benefits

- Net Take-Home Salary: 21,000 25,000 / month (based on performance and experience).
- Incentives: Performance-based monthly incentives.
- Meals: Complimentary Free Lunch / Dinner provided at the office premises daily.
- Growth: Continuous learning and fast-track internal growth opportunities.

Walk-In Interview Details

- Mode: Walk-in Interviews Only (No virtual rounds).
- Interview Timings: 10:30 AM to 4:30 PM (Monday to Saturday).
- Venue: HSR Layout , Bangalore (Contact below for exact venue address).

How to Apply / Contact Us

Interested candidates can apply directly on Naukri or contact our hiring team immediately:

Call for Details: (phone hidden) / (phone hidden)

Apply via WhatsApp: Send your updated CV to (phone hidden) with the message "Applying for HSR Voice & Email Support" for instant interview registration!

Role: Non Tech Support - Voice / Blended, Industry Type: FinTech / Payments, Department: Customer Success, Service & Operations, Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer Support ChatEmailEmail SupportNon Voice ProcessSemi VoiceCommunication SkillsCustomer ServiceBlended ProcessEmail ProcessVoice Process

📌 Customer Support Executive (Voice & Email) | Day Shift | HSR Layout (Bengaluru)
🏢 KIAAKA GLOBAL
📍 Bengaluru