- Handle customer queries via phone, chat, and email in Hindi or Telugu or Kannada, along with Tamil & English.
- Assist customers with charging station usage, payments, and app-related issues.
- Coordinate with internal teams to resolve customer complaints efficiently.
- Maintain accurate customer interaction records.
- Provide feedback to improve customer experience and service quality.
- Excellent Communication Skills Required. (Freshers with Excellent Communication Skills can also apply)
- Language Requirements (Strict)
Tamil – compulsory English – compulsory
Must know at least ONE of the following languages (mandatory):
Hindi or Telugu or Kannada(Candidates without any of these language proficiency should not apply.)
- We are also accepting applications for this position from candidates with experience as Customer Care Executive, Customer Service Executive, or CCE, Customer care specialist , Customer Care Representative, BPO
Job Type: Full time
Benefits
- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Paid sick time
- Provident Fund
Prefered Languages
Hindi
Telugu
Kannada
Experience
- Fresher or 1 year Experience
Language:
- Tamil and English & Any Regional Language