Hiring for a Leading Health Insurance Platform | Customer Success (Voice Support)
? Bangalore, Whitefield | ? 2-4 Years | ? 5 days WFO
We're hiring for a fast-growing health insurance and perks platform backed by top global investors, on a mission to cover 10 million lives.
Role highlights
- Handle inbound and outbound calls
- Resolve customer issues at the root, not just the surface
- Guide customers through their health benefits with empathy
Who we're looking for
- 2-4 years of voice support experience (mandatory)
- Strong communicator who sounds like a guide, not a call center agent
- Calm, empathetic, and ownership-driven
- Health insurance experience is a plus
What's on offer
- No night shifts
- 8-hour rotational shifts, with changes shared a month in advance
- Rotational weekly offs