:

Customer Order Coordination Executive

Key Responsibilities

- Handle customer communication after order confirmation.
- Provide regular updates on production status and delivery timelines.
- Coordinate with production teams for order completion.
- Track order progress and follow up on pending orders.
- Coordinate with dispatch and logistics teams for timely delivery.
- Communicate delays or changes to customers proactively.
- Ensure smooth handover from Sales to Operations.
- Maintain order records, customer interactions, and status reports.
- Prepare daily/weekly order progress reports for management.
- Required Skills & Qualifications
- Experience in customer service, order coordination, or operations.
- Excellent communication and interpersonal skills.
- Strong follow-up and coordination abilities.
- Valuable organizational and time-management skills.
- Basic knowledge of production and manufacturing processes.
- Proficiency in MS Excel, MS Office,



and email communication.

Preferred Candidate Profile

Customer-focused and solution-oriented.

Responsible, proactive, and detail-oriented.

Good at multitasking and handling deadlines.

Able to coordinate with multiple departments.

Capable of working independently and in a team.

Interested candidates can share their CV at [email protected] or call (phone hidden)

Role: Retail Sales, Industry Type: Furniture & Furnishing, Department: Sales & Business Development, Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Sales Support / Presales SalesBusiness DevelopmentB2C SalesRetail SalesTele / Inside SalesCounter / In Store SalesHome Decor & Furniture

📌 Customer Order cordination Executive (Nagpur)
🏢 Crystal Furnitech
📍 Nagpur