CRM (Jewellery) (Jaipur)

CRM (Jewellery) (Jaipur)

06 Nov
|
Good Human Consultants
|
Jaipur

06 Nov

Good Human Consultants

Jaipur

Job Responsibilities:

- Manage and maintain the customer database.

- Build robust relationships with existing and prospective customers.

- Follow up with customers to generate repeat sales.

- Send birthday, anniversary, festive greetings and promotional offers.

- Inform customers about new collections, launches and events.

- Handle customer queries, feedback and complaints.

- Coordinate with the sales team for customer engagement and lead conversion.

- Identify inactive customers and develop strategies to reactivate them.

- Prepare regular CRM reports and track customer retention.

Requirements:

- Graduate in any discipline.

- 3 -8 years of CRM experience, preferably in the jewellery industry.

- Good communication and customer-handling skills.

- Knowledge of MS Excel, WhatsApp Business and CRM software.

- Strong follow-up and relationship-building skills.

Pay: ₹30,000.00 - ₹60,000.00 per hour

Work Location: In person

📌 CRM (Jewellery) (Jaipur)
🏢 Good Human Consultants
📍 Jaipur

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