Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and meet customer expectations.

Role and Key Responsibilities:

- Draft and review NDAs, MSAs, SOWs, order forms, vendor and service agreements, on our paper and on the counterparty's.
- Produce first-pass redlines against agreed standard positions, logging each deviation and the reason for it.
- Work the clauses that carry the risk: limitation of liability and it carve-outs, indemnity, IP ownership, data protection, termination and exit, warranties, SLAs and service credits.
- Support negotiations with suppliers: take a position, know your fallback, and escalate rather than concede when you reach the edge of your authority.
- Run contracts end to end in our CLM and intake tooling, including ZIP: raise and triage requests, route approvals, manage versions, get documents executed, and keep the repository clean behind you.
- Build and maintain what sits inside the tool templates, the clause library, approval routing and the fields the reporting depends on rather than working around it in spreadsheets.
- Keep metadata accurate and amendments linked to their parent agreement, so search and reporting can be trusted.
- Use the platform to stay ahead of renewals, notice periods and price escalations.
- Report on cycle time, deviation patterns, contracts on standard template, repository coverage and approval ageing and say what the numbers mean, not just what they are.
- Keep files audit-ready: approval evidence, signed-version trials, and a record of every deviation that was accepted and by whom.
- Develop the standard and fallback positions behind those templates, so routine deviations are resolved against something pre-approved rather than escalated every time.
- Find the recurring blockage — incomplete intake, an approval that always stalls,



a clause we argue about every time — and fix it upstream

Key Skills and knowledge:

- 3 to 5 years in contract management, legal operations or procurement contracting, with at least 2 years working on commercial business-to-business agreements.
- Hands-on drafting and redlining. You have personally marked up a counterparty's MSA and can explain why you changed what you changed.
- Working command of the core commercial clauses and what they protect against.
- Hands-on experience in CLM or procurement intake tooling. ZIP, SAP Ariba, Icertis, Coupa, Conga, Salesforce CLM, DocuSign CLM, SirionLabs and similar.
- We mean working in the tool daily — raising and routing requests, drafting from templates, managing versions, maintaining the repository — not receiving documents out of one.
- Tell us which platforms, and what you did in them as opposed to an administrator.
- Comfortable configuring as well as using. You have set up a template, a workflow or a clause library in a tool, or can show you would pick that up quickly.
- Comfortable across functions. You have worked with Legal, Finance, Procurement and business owners, and you know the business owns the decision while your job is to make the risk visible.
- Comfortable working a permanent night shift and in an office-based team. If that does not suit your circumstances, we would rather you tell us about an application rather than an offer.
- Explicit written English and the ability to summarize a commercial risk for someone who is not a lawyer and does not have ten minutes.

Educational Qualification: Graduate in any discipline. A law degree is welcome and is not required.

Disclaimer:

'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'

📌 Contract Management Specialist (Chennai)
🏢 Concentrix
📍 Chennai