Chat Support Executive/Insurance process - Fresher/Exp (Indore)

Chat Support Executive/Insurance process - Fresher/Exp (Indore)

06 Nov
|
TP
|
Indore

06 Nov

TP

Indore

Roles and Responsibilities :

- Handle customer inquiries, resolve issues, and provide good customer service via chat/email.

- Process insurance claims in a timely and accurate manner to ensure prompt payment processing.

- Provide product information, answer questions about policies, and address concerns related to insurance products.

- Maintain records of all interactions with customers using CRM software.

Job Requirements :

- 0-12 years of experience in BPO/call center environment or similar industry.

- Valuable communication skills for effective interaction with customers over the phone.

- Basic knowledge of insurance processes and procedures is required.

- Ability to work flexible hours including evenings (6PM onwards) from Monday to friday.

📌 Chat Support Executive/Insurance process - Fresher/Exp (Indore)
🏢 TP
📍 Indore

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