We are looking for a Business Analyst with banking domain experience to support sales enablement initiatives, identify cross-selling and referral opportunities, and improve banker productivity through data-driven insights and business recommendations.

Key Responsibilities

- Understand banking products, business processes, and relationship management workflows.
- Gather business requirements from bankers, Relationship Managers (RMs), and business stakeholders.
- Analyze CRM data, customer portfolios, and relationship maps to identify cross-sell and referral opportunities.
- Prepare client pre-call plans, business insights, talking points, and referral recommendations.
- Document business requirements, user stories, workflows, and business rules.
- Support bankers during pilot sessions by providing timely business insights and recommendations.
- Coordinate with business, technology, and product teams for requirement clarification and issue resolution.
- Support UAT, process improvement, and pilot performance reporting.

Required Skills
- 4-6 years of experience as a Business Analyst in the banking domain.
- Positive understanding of Commercial Banking, Corporate Banking,



or Wealth Management.
- Knowledge of banking products such as Lending, Treasury, Cash Management, Trade Finance, and Deposits.
- Experience in CRM systems, customer relationship management, and sales processes.
- Strong skills in requirement gathering, BRD/FRD preparation, user stories, and stakeholder management.
- Understanding of cross-selling, up-selling, and referral management.
- Good analytical, communication, and documentation skills.
- Good to Have
- Experience with Salesforce Financial Services Cloud or Microsoft Dynamics 365.
- Exposure to Power BI, Tableau, or Excel reporting.
- Experience in AI-driven sales enablement or banking transformation projects.
- Familiarity with Agile, Jira, and UAT processes.

Immediate Hiring Immediate Joiners Preferred! Anaptyss has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability or other legally protected status

📌 Business Analyst Sales Enablement (Banking Domain) (Delhi)
🏢 NLB Services
📍 Delhi